As your ISO 9001 implementation team gets under way, it is important to periodically lock back at your accomplishments to date, and look ahead to what remains to be accomplished. Gap analysis fills this need.
A gap analysis, as the title suggests, highlights the gaps between what is required and what has been accomplished. Focusing on the gaps allows the team to focus on the remaining work and close the gaps.
In the early stages the gap analysis should be pretty high level. Avoid losing sight of the forest for the trees. I have created a short ten question gap analysis which will provide a 10,000 foot view of where the implementation stands. You can find my simple gap analysis here The questions are pretty high level, and not all inclusive. Oh, and by the way, all the correct answers are yes.
At some point, as the team delves into the details of each element of the standard, a more comprehensive gap analysis will be needed. You can create your own, use my Detailed Gap Analysis, or do something else. Keep a record of these analyses. They will later become evidence of audits of your system, and can be used to feed your corrective action system.
The detailed gap analysis is not all inclusive. For that I suggest you hire a quality management consult prior to certification. A consultant will do a detailed audit of your quality system which will show any gaps remaining.
All this should be subject to discussions with the heads of assessment and enforcement and debt management sections. In the tax audit planning process, the Head of Office and the Head of Section should assess the risk for fraud, so that, if fraud is discovered, the plan can include the appropriate measures to be taken. Risk Assesments
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